Bellarine Tech Hub

12-month warranty

If a part I built into your PC fails in the first 12 months, I fix it. Here is what that means in practice.

What is covered

  • Faults in the hardware I supplied and the way I built it, for 12 months from the day you receive the PC.
  • New and pre-owned parts are covered the same way.
  • Repair or replacement of the faulty part, including my labour.
  • Manufacturer warranties on individual parts, which I will help you claim.

What is not covered

  • Damage from drops, spills, power surges, pets, or other physical damage.
  • Changes or repairs made by someone else.
  • Software problems, viruses or problems caused by programs you install. I am happy to help with those under a support package.
  • Normal wear and tear, such as dust build-up.

How to make a claim (return to base)

  1. Call or text 0420 516 730, email info@bellarinetechhub.com.au or use the support form. Include your order number and what is happening.
  2. I will try to solve it remotely first. Many faults turn out to be settings or drivers.
  3. If it needs hands-on repair, bring the PC to me in Armstrong Creek or send it by courier. For an approved claim I cover the reasonable cost of getting it to me and back to you.
Your rights under Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is in addition to those rights.

Who gives this warranty

Bellarine Tech Hub. Armstrong Creek VIC 3217. Phone 0420 516 730. Email info@bellarinetechhub.com.au.