Bellarine Tech Hub

Returns and refunds

Short version: if something is faulty or not as described, I make it right. Your Australian Consumer Law rights always apply.

Faulty or not as described

If your PC is faulty, does not match the listing, or does not do what I said it would, contact me. Depending on the problem, you are entitled to a repair, replacement or refund. For a major failure you can choose a refund or replacement.

Changed your mind

Every PC is built to order, so I cannot offer refunds for change of mind once I have started building. You can cancel for a full refund any time before your build starts. Contact me as soon as you can and quote your order number.

Refunds

Approved refunds go back to the original payment method (card or the bank account you paid from), usually within 5 business days.

IT support services

If I cannot fix the problem I quoted for, you do not pay for that part of the work. Services that are not delivered with due care and skill can be remedied or refunded under Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This policy does not limit those rights.

Contact: 0420 516 730 or info@bellarinetechhub.com.au